Check your equipment before the 2G-network shutdown

For Private Individuals:

Check if Your Equipment is Ready for the 2G Shutdown

When the 2G network shuts down, devices that only support 2G, such as mobile phones, garage doors, remote-controlled cabin heating products, and other connected devices, will stop functioning. Therefore, it is important to check if your mobile phone and other devices support 4G or 5G. If not, you should upgrade to new equipment before the 2G network shuts down. Make sure that the new equipment is compatible with 4G or 5G and not reliant on the 2G network.Be aware that all connected devices that are not connected via Wi-Fi, Bluetooth, or a smart home hub/smart lighting system are primarily connected through mobile networks and may therefore be affected. The mobile subscription may be paid for by the device supplier.For more information on how to check if your equipment is ready for 4G and 5G, contact your mobile operator or device supplier.

For Businesses, Municipalities, or Organizations:

Upgrade Critical Equipment Before the 2G Network Shuts Down

The 2G network is still in use to connect many critical devices across the country, such as elevator alarms, safety alarms, and other important technical equipment. When the 2G network shuts down, these devices will stop functioning unless they are upgraded to 4G or 5G. Therefore, businesses, municipalities, and organizations must ensure they check their devices to avoid issues in the future.For more information and guidance on upgrading, contact Telenor or Telia.

For Suppliers and Dealers:

Prepare Your Customers for the Transition from 2G to 4G/5G

Suppliers of equipment and services that use the 2G network, such as alarm and elevator suppliers, point-of-sale terminals, and retailers of electronics and cars, play an important role in the transition to 4G and 5G. It is essential that you inform existing customers well in advance about the shutdown of 2G networks, how this will affect them, and what alternatives they have to ensure services continue to function.For more information on how you can help your customers prepare, contact Telenor or Telia.